J
Jamie L.
No review text
- Google learns nothing about your products or services
- No keywords for people searching nearby
- Gives new customers no reason to choose you
Tapstar Pro · Smart Review App
Grow Your Business With the Tapstar Smart Review App
Get more detailed Google reviews with AI-assisted review writing. Happy customers copy, paste and post in seconds, your local SEO gets stronger, and unhappy customers can tell you privately so you can make it right.
- No credit card required
- No app for customers
- Set up in minutes
YOUR COMPANY
How was your experience?
Tap a star to share your experience.
Choose your rating
Happy customersAI helps them write a detailed Google review
Unhappy customersPrivate feedback first, Google still available
Trusted by Local Businesses
Businesses that use Tapstar to listen to their customers
A few of the local businesses using Tapstar Pro. We never publish performance claims on behalf of our customers.
- Donair Dude
- Chaiiwala of London
- Mini Mall Storage
- Fade Factory Barbershop
- Raincity Pizza
- Hotpan Pizza
- Hellcrust Pizza
How It Works
Up and running in about 3 minutes
Our guided setup walks you through every step, one popup at a time. Here is exactly what you will do.
Tell us about your business
Logo imported from your websiteMore Reviews. Better Reviews.
A 5-star rating with no words does very little for your business
When a review only has stars, Google and its AI learn almost nothing about what you sell or how good your service is. Tapstar helps happy customers write detailed reviews about your specific products and services, in their own words.
M
Maria S.
The best wood-fired pizza we have had in Vancouver. The staff were friendly, the crust was perfect and our delivery arrived hot and early. We will definitely order again!
- Mentions your products, services and location
- Gives Google and AI search clear context about your business
- Helps new customers trust you and decide faster
Boost Your Local SEO
Reviews that mention your services, products and neighbourhood help Google understand what you offer and who you serve, so you can show up for more nearby searches.
Send Stronger Signals to Google AI
Google's AI search features and AI assistants read review text to describe and recommend businesses. Detailed reviews give them real information to work with.
No More Writer's Block
Customers pick what they liked and get a ready-to-post review. They can edit it, copy it and paste it on Google in seconds, so nobody hesitates to write.
Your Products. Your Keywords.
Choose the topics customers can talk about, such as “wood-fired pizza”, “brake repair” or “balayage”. Reviews naturally mention the things you want to be known for.
Protect Your Star Rating
Unhappy customers are invited to tell you privately first, so you can fix the problem quickly before it becomes a public complaint. Google always stays available to them.
Your Own Review Analytics
See page visits, QR scans, star ratings, Google review clicks and private feedback in one dashboard, for every location.
Built-in Analytics
See exactly how your reviews are growing
Every scan, rating and Google click is tracked, so you always know which locations, cards and campaigns bring in the most reviews.
- Visits by QR code, NFC and link
- Rating trends and Google review clicks
- Private feedback to resolve, with alerts
OverviewLast 30 days · Sample data
Review page visits1,284+18%
Google review clicks342+26%
Average rating selected4.8+0.3
Private issues resolved27+9
Customers always choose their own words and post reviews themselves. Tapstar never posts reviews, never offers rewards for reviews and never hides the Google review option. Results vary and Google ranking is never guaranteed.
Smart Review Flow
Every rating leads to a helpful next step
The customer chooses what happens. Tapstar makes private feedback easy and keeps the official Google review page within reach. You decide which ratings open Google, and five stars is the default.
CUSTOMER STARTS HERE
Opens a branded review page and selects a rating
No app or account required. Works on any phone.
Listen privately and resolve the problem
A private form opens so the customer can explain what happened.
- Customer submits private feedback
With optional photos and contact details.
- Business receives email or SMS alerts
SMS alerts never include the customer's message.
- Manager follows up and resolves it
Status history and internal notes keep the team aligned.
Customers can still open the official Google review page at any time. Tapstar never blocks or discourages a public review.
Help happy customers share their own words
Selecting five stars opens the official Google review page directly.
- Customer picks topics that match the visit
Such as service, food, quality or value.
- Suggested review starters appear
Natural wording based on the business name, category and chosen topics.
- Customer copies, edits and posts on Google
The customer writes and submits the review personally.
Customers are reminded to use only wording that reflects their genuine experience.
Tapstar never publishes reviews, never offers rewards for reviews and never claims a review was posted because a button was clicked.
Features
Tools that support every customer interaction
Share your page anywhere, collect useful feedback and see what is happening across your business.
Private Customer Feedback
Give unhappy customers a simple, confidential way to explain what happened, with optional photos and contact details.
Faster Service Recovery
Track every message from pending to resolved, add internal notes and follow up while the experience is still fresh.
AI-Assisted Review Starters
Customers pick the topics that match their visit and receive natural, editable starters. They always choose the final wording.
QR Codes and NFC Sharing
Download a print-ready review card and QR code, or point an NFC stand at your permanent Tapstar link.
Google Review Access
Open your official Google review page in one tap. The link stays available to every customer, whatever rating they choose.
Local Visibility Support
More detailed, authentic feedback can support your local presence. Google ranking is never guaranteed.
Multi-Location Management
Give each location its own page, Google link, notification recipients and reporting.
Analytics and Reporting
See page visits, QR scans, rating selections, private feedback and Google button clicks, with exports.
Email and SMS Notifications
Alert the right people instantly and send daily or weekly summaries, with delivery logs and retries.
Local Visibility
Support your local presence with richer, authentic feedback
Customers who choose relevant topics tend to write more detailed reviews. Detailed reviews can make your listing more useful to people searching nearby.
Tapstar can support local visibility by helping businesses collect more detailed, authentic feedback. Google ranking is not guaranteed.
Start Today
Start your 3-day free trial Make every customer interaction count.
Create your branded review page and start collecting useful feedback in minutes.